Meeting after meeting, we have heard concerns from our members about the bus service. Some riders are concerned with the length of their commutes on fixed-route buses, others with their long waits for Able-Ride. To advocate more effectively for better service for bus riders, the Bus Riders' Union has decided to launch a new incident report sheet to accurately support you and your concerns. Click here to fill out form. To download a form that you can then print out and distribute, click here.
If you have an incident that you would like to report, please do so using our online form. We will then follow up with you about the incident, see if there are any violations to the Americans with Disabilities Act or Civil Rights Act, and respond accordingly.