Wednesday, October 23, 2013

Bus Riders' Union Announces New "Read Error' Report Sheet

The Long Island Bus Riders' Union has heard testimony after testimony of Nassau County bus riders being denied entrance onto buses and losing countless dollars because they received a "Read Error" when they dipped their MetroCard into a fare box aboard a NICE Bus. The error effects all types of MetroCards and in some cases wipes the card clean of all money, regardless of how new the card is. To advocate for better maintenance and replacement of these malfunctioning machines, we have decided to launch a "Read Error" incident report sheet to demonstrate the magnitude of this problem on NICE Bus and advocate on your behalf. Click here to fill out the new form. The form can also be found on our "Report an Incident" page.
If you have experienced any other incidents regarding NICE Bus, please fill out this form and we will follow up with you regarding the incident.